Privacy Policy
Last updated: May 2025
1. Introduction
Crealick ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our websites and applications.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing information provided during registration or checkout.
- Usage Data: Pages visited, features used, device type, browser, and IP address.
- Transaction Data: Payment method details and transaction IDs (we do not store full card numbers).
- Communications: Messages you send us via contact forms or support channels.
3. How We Use Your Information
We use your data to:
- Provide, operate, and maintain our Services.
- Process payments and send transaction confirmations.
- Respond to inquiries and provide customer support.
- Send important service notifications and updates.
- Improve and personalise your experience on our platforms.
- Comply with legal obligations.
4. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (e.g., payment processors) solely to operate our Services. These partners are bound by confidentiality agreements and may not use your data for any other purpose.
5. Data Security
We implement industry-standard security measures including encryption and secure servers to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes described in this Policy or as required by law.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at privacy@crealick.com.
8. Cookies
We use cookies to enhance your browsing experience. You may disable cookies in your browser settings, though this may affect the functionality of our Services.
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new Policy on this page with an updated date.
11. Contact
For privacy-related questions, contact us at privacy@crealick.com or visit our Contact page.